ISO CPAR Management Application

CPAR, or Corrective and Preventive Action Request, is a systematic and crucial process in quality management according to ISO standards. Whether for small or large organizations, CPAR helps organizations effectively manage issues that arise, from identifying causes, analyzing, and resolving problems to planning for the prevention of potential future issues.

The CPAR application is divided into two main parts: Auditor Report workflow and the CAR / PAR workflow for identifying causes, prevention, and correction, including process improvement. This article will focus on reporting quality issues or nonconformities.

The audit report identified problems or nonconformities. When issues and nonconformities are discovered, it is necessary to create a report to issue CAR, PAR, or improvement documents, as well as for recording for control purposes and opportunity for improvement (OFI).

The ISO CPAR application supports the creation of audit reports using electronic forms (e-Forms) that require the specification of various details, including general information and audit data, processes, evidence, and the audit results indicating whether the identified event or nonconformity requires action in the form of CAR, PAR, improvement, control, or opportunity for improvement (OFI).

The ISO CPAR application supports review and consideration in the form of a paperless digital workflow, allowing for the creation, review, and approval of audit reports with online approval features from anywhere at any time.

The Audit Report workflow has the capability to automatically generate reports in PDF format, including issue or nonconformity, images, and electronic signatures.

The process of identifying, documenting, and taking action to resolve problems, nonconformities, or defects that occur within the management system. such as ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 45001 Occupational Health and Safety Management System,. etc. as well as in work processes.

PAR – Preventive Action Request: The process of identifying, documenting, and taking action to prevent the occurrence of problems, nonconformities, or defects that may arise in the management system or in work processes.

Actions taken to enhance the system, processes, or outcomes as a result of managing problems or nonconformities or preventing potential issues.

The process of managing the correction and prevention of problems to ensure that issues are correctly identified, analyzed, appropriately and action are carried out in accordance with the plan, as well as monitored and evaluated.

A suggestion or observation that indicates potential for making the system, processes, products, services, or any activities better, more efficient, safer, or more responsive to the needs of stakeholders.